eCRM


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eCRM

(Electronic CRM) CRM over the Internet. Most CRM systems have one or more Web-based applications for selling to or supporting the customer, so the terms eCRM and CRM are used interchangeably. See CRM.
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ECRM provides business solutions by integrating process, vision and technology.
CONTACT: Maria Di Franco of ECRM, +1-440-498-0500, X 1136, mdifranco@ECRM.
Brad Romens, Senior Vice President, Sales for HBSL commented, "Brussels was very successful in generating new business at last summer's ECRM Basic & Seasonal Candy Planning Session held in Dallas.
In addition, ECRM remains committed to providing ongoing development and support for our customers using other RIPs.