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help desk analyst

   Also found in: Dictionary/thesaurus, Acronyms, Wikipedia 0.01 sec.
help desk analyst
A person who provides technical support for any aspect of the information systems department, including computer hardware, operating systems, applications and networks. Requires troubleshooting and good human communications skills. See help desk and tech support.


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An IT help desk analyst at Sembcorp, Vicky still needs regular tests to ensure her condition is under control, but it's so far, so good.
The Glasgow tribunal heard she was a good friend of Mr Catto's wife, Michelle, and became senior help desk analyst at the centre his firm runs for Compaq at Inchinnan, Renfrewshire.
Service delivery staff or help desk analysts can create, update, assign, track, resolve and close their incidents using the I-CarePro module.
 
 
 
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