information management


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information management

[‚in·fər′mā·shən ′man·ij·mənt]
(communications)
The science that deals with definitions, uses, value and distribution of information that is processed by an organization, whether or not it is handled by a computer.

Information management

The functions associated with managing the information assets of an enterprise, typically a corporation or government organization. Increasingly, companies are taking the view that information is an asset of the enterprise in much the same way that a company's financial resources, capital equipment, and real estate are assets. Properly employed, assets create additional value with a measurable return on investment. Forward-looking companies carry this view a step further, considering information as a strategic asset that can be leveraged into a competitive advantage in the markets served by the company.

The scope of the information management function may vary between organizations. As a minimum, it will usually include the origination or acquisition of data, its storage in databases, its manipulation or processing to produce new (value-added) data and reports via application programs, and the transmission (communication) of the data or resulting reports. Many companies include the management of voice communications (telephone systems, voice messaging, and, increasingly, computer-telephony integration or CTI), and even intellectual property and other knowledge assets.

There is a significant difference between the terms “data” and “information.” Superficially, information results from the processing of raw data. However, the real issue is getting the right information to the right person at the right time and in a usable form. In this sense, information may be a perishable commodity. Thus, perhaps the most critical issue facing information managers is requirements definition, or aligning the focus of the information systems with the mission of the enterprise. The best technical solution is of little value if the final product fails to meet the needs of users.

One formal approach to determining requirements is information engineering. By using processes identified variously as business systems planning or information systems planning, information engineering focuses initially on how the organization does its business, identifying the lines from where information originates to where it is needed, all within the context of a model of the organization and its functions. While information systems personnel may be the primary agents in the information engineering process, success is critically dependent on the active participation of the end users, from the chief executive officer down through the functional staffs.

A major advantage of the application of information engineering is that it virtually forces the organization to address the entire spectrum of its information systems requirements, resulting in a functionally integrated set of enterprise systems. In contrast, ad hoc requirements may result in a fragmented set of systems (islands of automation), which at their worst may be incompatible, contain duplicate (perhaps inconsistent) information, and omit critical elements of information.

Information Management

The planning, budgeting, control and exploitation of the information resources in an organisation. The term encompasses both the information itself and the related aspects such as personnel, finance, marketing, organisation and technologies and systems. Information Managers are responsible for the coordination and integration of a wide range of information handling activities within the organisation. These include the formulation of corporate information policy, design, evaluation and integration of effective information systems and services, the exploitation of IT for competitive advantage and the integration of internal and external information and data.

information management

The discipline that analyzes information as an organizational resource. It covers the definitions, uses, value and distribution of all data and information within an organization whether processed by computer or not. It evaluates the kinds of data/information an organization requires in order to function and progress effectively.

Information can be complex because business transactions often impact every area within a company. It must be analyzed and understood before effective computer solutions are developed. See data administration, IT and computer science.
References in periodicals archive ?
SUNY Fredonia's information management assessment tool is a thirty-two-question multiple-choice test.
For example, students at Syracuse University's School of Information Studies who pursue the master of science in information management degree take such courses as management principles for information professionals, information systems analysis, managing information systems projects, behavior of information users, motivational aspects of information use, and strategic management of information resources.
These initiatives will allow the MTMC Information Management Directorate to streamline its operation.
Setting up manual or computer indexing systems, assuring the timely completion of the medical record, helping to determine the projected information management needs of the facility and validating the accuracy of data are a few examples of how the HIM professional assists with the implementation of this function as outlined in the JCAHO standards.
Companies "are lacking approaches and frameworks and concepts that help them deal with information," says Thomas Davenport, a professor and director of the Information Management Program at the University of Texas at Austin.
The Xerox information management organization delivers and maintains computer and network services linking Xerox business operations, and supports most of the company's major applications, including order processing, customer service, manufacturing support, payroll, and inventory management.
In addition, roles and responsibilities for functional areas that have traditionally focused on records and information management or dealt with certain types of records and information risk, such as a records management department of the IT department, will need to be redefined in relation to how records and information risk management fits into the organizations enterprise-wide risk management program.
There is no immediate effect on Xerox Information Management employees.
CONTACT: Barry Bartlett of Janzen & Associates, 206-467-1449 or, home, 206-527-4717, for Shurgard Information Management Systems; or Doug Adams of Shurgard Information Management Systems, 206-883-1271/ CO: Shurgard Information Management Systems ST: Washington IN: SU:
SDL's Global Information Management technology, combined with Tridion's market leading web content management system deliver a seamless capability to enable corporations to author content once, translate once and re-use across all web requirements in marketing, sales and customer support in any language.
This goal of this publication is to aid readers in the development of programs and methods needed to ensure that their records and information management programs are a properly functioning component of Sarbanes Oxley compliance.
This package is a must-have for new information managers or those who want to brush up on their information management knowledge.

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