2004) allows the complexity of the knowledge management
and transfer processes to be put into perspective, with a view to achieving exponential returns within an organization (Tobin, 2004).
There are national and international conferences focused on KM, as well as publications such as the Journal of Knowledge Management
and Knowledge Management
dedicated to the topic.
To cover so much territory, knowledge management
must encompass everything from reward systems and training to culture and leadership.
Fourth, developing incentive-based in-service training activities, educational programs, and professional development concerning the use of knowledge management
to support learning-centered, instructional leadership; and
Sage: Knowledge management
is a critical element in e-business -- whether it's with us permanently or whether it fades out as it becomes embedded in our processes.
According to Bill Korink, Senior Vice President for Intelligence, "part of our growth strategy is to continue pushing into cutting edge areas such as Knowledge Management
and Information Assurance.
Of the companies that have adopted large-scale knowledge management
policies, including Coca-Cola, Ford, General Electric, IBM, Monsanto and Xerox, the CEOs play an active role.
Three Waves of Information Portals for Knowledge Management
They keep people from reinventing the wheel," says Pat Shafer, a knowledge management
expert and the senior vice president of E-business, at Bell and Partners, a communication consulting firm in South Norwalk, Conn.
Contending that the acquisition of knowledge depends on timely access to information, some observers equate knowledge management
with the development of computer databases, data warehouses, and other automated information repositories.
IDC defines knowledge management
as a formal process that evaluates a company's organizational processes, people, and technology and develops a system that leverages the relationships between these components to get the right information to the right people at the right time to improve productivity.