The it infrastructure helpdesk contractor will be the first line of support
in dealing with these queries.
FootPrints(R) Dynamic SQL Database Link is the latest add-on module to the FootPrints line of support
To compliment its existing line of support
software for hosted connectivity, Ricoh also introduced Output Management Software (OMS) and Document Output Technology (DOT).
Qualte, provider of best-of-breed, hosted customer service applications, today announced the addition of qChat, a new instant messaging application, to its line of support
Mutoh's support strategy combines the expertise of Mutoh Resellers as the first line of support
for end-users with GEI-CalGraph providing next day on-site warranty service.
The new positions range from Level 1 technology support analysts who supply customers with the first line of support
, to Level 2 analysts who are responsible for solving escalated technical issues.
The addition of the TimberWolf 9730 and TimberWolf 9740 adds to Alexandria's complete line of support
for StorageTek's 4400 ACS, Extended Store, PowerHorn, TimberWolf family Nearline(R) storage libraries.
In addition, Minolta will provide first line of support
to customers and field sales and service personnel, with Action providing second line support.
We are committed to providing tools developers with early access to new products' core technology, and are delighted that Microware has developed this full line of support
tools,'' said Jim Reinhart, manager of marketing and systems engineering for the Motorola High Performance Embedded Systems Division.