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quality assurance

   Also found in: Dictionary/thesaurus, Medical, Legal, Acronyms, Wikipedia 0.01 sec.
(testing)quality assurance - (QA) A planned and systematic pattern of all actions necessary to provide adequate confidence that the product optimally fulfils customers' expectations, i.e. that it is problem-free and well able to perform the task it was designed for.

The QA of a commercial product usually involves alpha testing, where an early version of the product is tested at the developer's site, and is then improved accordingly. Then, an almost complete version of the product is made available for beta testing by (selected) real users. Faults identified during beta testing should be fixed before the product is released for full scale manufacturing and distribution.
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Beazer Homes Southern California has promoted Carter Dandridge to customer care supervisor for its Los Angeles County division and Stan Westrick to quality assurance manager in the newly created quality assurance department.
Beazer Homes Southern California by Los Angeles Business Journal
The plan of correction is integrated into the quality assurance system.
New Guidelines for Writing Plans of Correction by Klitch, Beth A. / Nursing Homes
In many institutions, private practitioners are required to give rather freely of their time to perform quality assurance activities without financial remuneration.
The private practitioner in hospital quality assurance by Logan, J.A., III / Physician Executive
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