With the SpeechStorm acquisition, Genesys customers will have access to a catalog of more than 70 pre-built, rapidly deployable self-service applications
optimised for common self-service needs by industry including, for example, bill payment and change of address.
Voxify, a provider of customised, fully-integrated self-service solutions, announced on Thursday the deployment of a suite of speech self-service applications
at Canadian airline WestJet.
eLoyalty Corporation (NASDAQ:ELOY), has launched a new offering that enables large enterprises to greatly enhance the quality and cost effectiveness of their voice self-service applications
BroadVision e-Travel is a self-service application
that can reportedly reduce development costs and accelerate time-to-market.
Actuate is committed to helping companies create effective customer self-service applications
that enhance customer retention through high-performance, flexible and easy-to-use reporting applications.
For retail and self-service applications
, the simple addition of a tactile cue may either help overcome user uncertainty or enhance the user experience.
All of the information patients enter into the application is passed along to the organization's registration system through Galvanon's common server platform that facilitates the seamless exchange of data between Galvanon's online patient self-service applications
and AHS's back-end systems.
Callers are promptly directed to the appropriate expert, regardless of whether this is another self-service application
, a contact center agent or other knowledge worker.
com), the trusted provider of the most widely deployed service assurance solutions for interactive applications, today announced that Internet Telephony Magazine has named the company's BrixCare(TM) Self-Service application
as a recipient of the publication's first annual "Excellence Award" for 2005.
com), the market leader in omnichannel customer experience (CX) and contact center solutions, today announced the acquisition of SpeechStorm, a leading provider of self-service applications
for mobile, web and interactive voice recognition (IVR) channels.
TELECOMWORLDWIRE-July 21, 2011-Voxify deploys suite of speech self-service applications
at WestJet(C)1994-2011 M2 COMMUNICATIONS http://www.
BroadVision Inc, an enterprise self-service applications
provider, has introduced a new product that adds mobile and non-PC support to the company's enterprise self-service applications