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service level management system |
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Software that manages the delivery of guaranteed levels of network services and application availability within an organization. An SLM system uses event management and reporting components to gather statistics and notify the appropriate individuals or groups to take action. A comprehensive system enables the administrator to view the status of the network and all running applications in real time. See event management system and application management system. |
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? Mentioned in | ? References in periodicals archive | |
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TTI Telecom will also demonstrate its cutting-edge ServiceView service level management system for cellular networks, which enables service providers to define and track service level agreements (SLAs) and service level objectives between them and their customers and with external third-party carriers such as content providers. a provider of multi-service, intelligent, metropolitan optical access network platforms, today announced the LuxN Optical Service Level Management System (OSLM). By combining real-time planning, performance monitoring and troubleshooting capabilities, Visual UpTime has become the industry's leading service level management system for networks, whether for frame relay, ATM, IP or frame over DSL," said Scott Stouffer, president and CEO of Visual Networks. |
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service level management system