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siloed application

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siloed application
An application that does not interact with other applications or information systems. A siloed application is any software that functions on its own to solve a problem. Such applications are often found within the many departments of large enterprises.


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Like most customer-facing applications at Innovative Telco, the application supporting this program is a static and siloed application that is running on dedicated data center infrastructure.
Live agent routing and IVR routing, while they can be combined, are in many cases still in siloed applications.
A robust APM solution provides visibility across siloed applications running across the IT environment while also affording all of the stakeholders the control needed to address critical problems as they occur.
 
 
 
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