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hard bounce
(redirected from soft bounce)

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hard bounce
An undeliverable e-mail message. It is returned to the sender as "host unknown" or "recipient unknown," due to an invalid e-mail address or possibly an expired address. A hard bounce may also occur if the receiving mail server has been configured to block all mail from the sender's domain. For example, an ISP may block a known spammer. Hard bounces are permanent for that address unless there is a deliberate change, and the address is later restored as valid.

The Soft Bounce
Contrast with "soft bounce," which is mail that is returned because the recipient's mailbox may be full, the attachment size is too large or due to some connection problem. A soft bounce is often temporary.
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Servers will also interpret bounces differently, meaning a soft bounce on one server may be classified as a hard bounce on another.
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Soft bounce is when your email accepted by recipient''s mail server but bounced back because of reasons like mail box is full, your message is large than receiving mail server upper limit etc.
Keep Clean Mailing List & Increase Subscriber Response Rate by Julia Gulevich / Computers and Internet community
 
 
 
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