nausea, vomiting, fatigue, neutropenia), nurses performing telephone triage
duties must continually educate themselves on the unique needs and specific side effects for patients who are on targeted therapies.
The ambulatory care nurses in the pediatric clinics of our midwestern medical center spend five or more hours in telephone triage
a day managing a range of health issues in children.
Breastfeeding A-Z: Terminology and telephone triage
Gilly took up her case against the hospice after she was not given access to information, or enough time to work on a training DVD to teach people how to do telephone triage
- a method of assessing patients needing palliative care, pioneered by St Francis Hospice.
Hay Derkx who talked about quality telephone triage
at medical call centers in Netherlands.
Based on the resounding success of the pilot, Tele-Care was launched province wide in 1997 as a 24/7, bilingual telephone triage
service managed by a third-party provider, Clinidata/Sykes.
A significant component of the role is care coordination across the continuum through office visits, telephone triage
, and electronic communication.
Telehealth is the umbrella which provides the overall context for telehealth nursing, telephone nursing, and telephone triage
(see Figure 1) (Espensen, 2009).
This will include a new telephone triage
system to treat people over the phone at home.
Licensing Requirements of Nurses Performing Telephone Triage
To cope with the growing pressure ambulance chiefs have launched a telephone triage
service, filtering off those calls so paramedics can continue to focus on life or death cases.
Pictured is Branch President Vicki Brimelow (left) and delegate Renee Parish, As telephone triage
nurses, Vicki said their members' roles cover 'multiple dimensions of nursing and present unique issues including modes of support and communication with each other'.