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total quality management

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Total Quality Management (TQM)

Management practices designed to improve the performance of organizational processes in business and industry. Based on concepts developed by statistician and management theorist W. Edwards Deming, TQM includes techniques for achieving efficiency, solving problems, imposing standardization and statistical control, and regulating design, housekeeping, and other aspects of business or production processes. See also International Organization for Standardization (ISO); Total Quality Control (TQC).

total quality management [¦tōd·əl ′kwäl·əd·ē ‚man·ij·mənt]
(systems engineering)
A philosophy and set of guiding concepts that provides a comprehensive means of improving total organization performance and quality by examining each process through which work is done in a systematic, integrated, consistent, organization-wide manner. Abbreviated TQM.
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Their topics include the need for strategic planning, students' satisfaction with academia in Nigeria, lessons from the British and American legal education systems on developing programs in Commonwealth African law schools, total quality management and health services administration in Zambia's University teaching hospital, journalism education in the age of Global Terrorism, science in higher education and research institutions, and strong women as messengers of change and revolution.
The challenge of change in Africa's higher education in the 21st ... by Reference & Research Book News
This volume effectively utilizes industry standards from ISO 9001:2000 and ISO 9004:2000 to demonstrate Total Quality Management (TQM) practices that will increase productivity, profitability and environmental responsibility.
Operations management for construction by SciTech Book News
The Publishing House at the e-University began publishing journals and academic books on Total Quality Management (TQM) and e-learning in English and Arabic in 2003.
E-University exhibits books at Abu Dhabi fair by TradeArabia (Manama, Bahrain)
 
 
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