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touch-tone

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touch-tone
The common system for pressing a button and entering a telephone number into a telephone. The first such phones were installed in two Pennsylvania towns in the early 1960s. See DTMF.


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In case, you need to get the specific information about your car or perform an action, you can go online or make use of a touch-tone phone.
Speech is not touch-tone IVR and can't be treated the same way (and who ever really got the knack of effectively building touch-tone IVR menu trees in the first place?
Touch-tone Generation allows users to send badge-derived touch-tones by verbally reciting the digits and Direct Inward Dialing allows direct connection of calls to the user's badge.
 
 
 
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