upsell


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upsell

An e-commerce technique that attempts to sway a customer to purchase a more expensive model/version or additional merchandise that may be used with the product. Widely employed, upselling is very enticing because buyers are already in the mode of purchasing something they want. It is also very profitable. "Cross-selling" is similar but persuades the user to buy a related product; for example, "If you like X, you may like Y" or "Users who bought X also bought Y."
References in periodicals archive ?
The LIFT technology enables an upsell opportunity at the point of sale.
The company's portfolio includes market-leading solutions and services for real-time analytics, SIM distribution, and consumer acquisition, activation, upsell, loyalty and monetization.
It provides an encyclopedic knowledge of how various products and services work together, the agility to suggest the best ways to use what the customer is buying through upsells integrated into the sales conversation, and the ability to deliver a quote at the speed of the customer's expectations.
As part of the investment, Concur and Nor1 have signed an agreement, under which Concur will use Nor1's eStandby Upgrade solution to make hotel upsell offers available to its business travel customers.
The company said that eStandby offers, delivered post-confirmation but pre-arrival, eliminate the upsell pressure on front desk personnel by identifying a guest's willingness to pay in advance.
You can upsell your guest, but you must not push too hard.
Numerous companies perform cross-sell and upsell in the contact center with the aid of a platform that has the ability to leverage business data to understand customer value to the company, and the ability to accurately match customer profiles with agent skills.
Michael Morgan, Enlighten's chief financial officer, says that the recurring revenue stream from SGI should remain at the current level going forward, but the upsell will make or break the difference in the overall life of the deal.
Kathy Warning, UA's director of food services, says she recommends trying to upsell to about half the customers.
ATLANTA -- Ricker Oil Company and LIFT Retail Marketing Technology announced a multi-year agreement for a chain-wide rollout of LIFT's suggestive selling solution - an award-winning point-of-sale technology that recommends upsell items to shoppers based on what the shopper is currently purchasing.
BitTitan, the leader in cloud services enablement, today announces its Upsell Engine, a new addition to MSPComplete and the first ever intelligent sales engine for Microsoft service providers.
Instead, offer a mini-facial and upsell for a full facial.