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voice menu

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voice menu

A series of options and the corresponding number to press that are announced to the listener in an IVR or voice processing system. See IVR and voice processing.



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To fully benefit from the network expansion, existing Verizon Wireless customers must dial "*228," press send, then select "Option 2" from the voice menu.
Temporary drivers can simply use their phones to dial a special access number, enter their etrace PIN and they will be presented with a voice menu which they can navigate with their keypad to get delivery job information and provide confirmations.
ScanSoft was also involved in developing Telstra's new customer services interactive voice menu, which was launched in February 2004.
 
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