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voice portal

   Also found in: Wikipedia 0.01 sec.
voice portal
An interactive voice response (IVR) front end to a data retrieval system. This does not differ in core technology from traditional IVR; rather, the difference is in the application presented. Where old-style IVR was mostly a routing application (press 1 for sales, 2 for service, etc.), voice portals are being positioned mainly by carriers as wide-scale applications, offering things like specialized audio "infotainment" services, real-time news and stock quotes.

Unlike their forebears which used Touch-tone input, voice portals are often front-ended by speech recognition systems that are designed to help the user obtain the desired information faster. VoiceXML provides a simple interface between an IVR system and other XML applications, such as Web sites, allowing, for example, the spoken retrieval of e-mail messages. See IVR and VoiceXML.


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In its most generic sense a voice portal can be defined as "speech-enabled access to Web-based information.
The Voice Portal is standards-based and includes connectors with best-of-breed automatic speech recognition and text-to-speech solutions.
A Voice portal (an online website) translates speech to text which is interpreted according to Voice XML tags.
 
 
 
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