ISO 9000

(redirected from BS 5750)
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ISO 9000

A set of international standards for both quality management and quality assurance that has been adopted by over 90 countries worldwide. The ISO 9000 standards apply to all types of organisations, large and small, and in many industries.

The standards require: standard language for documenting quality processes; system to manage evidence that these practices are instituted throughout an organisation; and third-party auditing to review, certify, and maintain certification of organisations. The ISO 9000 series classifies products into generic product categories: hardware, software, processed materials, and services.

Documentation is at the core of ISO 9000 conformance. In fact, the standards have been paraphrased as:

"Say what you do. Do what you say. Write it down."

In Britain it is associated with BS5750 which may become obsolete.

["The ISO 9000 Guide," c. 1993 Interleaf, Inc].

ISO 9000

A family of standards and guidelines for quality in the manufacturing and service industries. ISO 9000 defines the criteria for what should be measured. ISO 9001 covers design and development. ISO 9002 covers production, installation and service, and ISO 9003 covers final testing and inspection. ISO 9000 certification does not guarantee product quality. It ensures that the processes that develop the product are documented and performed in a quality manner.

First Popular in Europe
Initially popular in Europe, ISO 9000 certification began to increase in the U.S. in the early 1990s. Certification requires exacting documentation and demonstrations in practice over time. The process, which can take up to a year, involves two major players in addition to the company being certified. A consultant provides (and may help implement) a plan for documenting the company's ISO system. Once documented, a registrar interviews the company's management and line staff to make sure that the new system, as documented, has been effectively implemented. Only a few dozen companies worldwide are authorized to conduct such audits for the issuance of ISO 9000 certificates. See ISO 9000-3 and ISO.
References in periodicals archive ?
Indeed in the early 1990s it was evident that micro firms in general believed that they would not be affected by pressure from suppliers regarding BS 5750 quality certification (Small Business Research Trust, 1992).
Seventy-five per cent of these claimed to have experienced improvements in product/service following the introduction of BS 5750. In 1991 PERA International/Salford University Business Services Ltd telephone interviewed 2,317 firms who had taken advantage of the DTI quality consultancy initiative[11].
The contributions and scope of the commonly known quality approaches - ISO 9000 (same as BS 5750), Investors in People (IIP), MBNQA, EFQM, HCIMA - are examined, the authors asserting that effective implementation, and not the approach adopted, is the key to success.
Influences on organizations and their competitiveness such as TQM and the use of specific quality standards (ISO 9000 and BS 5750) are considered.
Similarly, rather than a way of conducting a business, it is seen merely as a set of procedures necessary to meet the standards of the government-sponsored BS 5750.
Three years later, a second United Kingdom report (Webb, 1995), concentrating on the special library sector, suggested that just over one-quarter of the organizations surveyed were involved with TQM and about one-third with BS 5750 (the United Kingdom certification equivalent of ISO 9000).
These standards are identical with the series DIN ISO 9000 and BS 5750. The standard series of EN 29 000 consists of five main standards.
Nutriblend is now well on its way to being able to apply for BS 5750 accreditation by the end of the year.
Tacolin has been accredited to BS 5750 and ISO 9002 since May 1990; all systems and procedures are continuously monitored by the O.A.
ACS&T was certified under quality standard BS 5750 (ISO 9002+E) a year ago, and is going for BS 7750 -- for which standards haven't even been announced yet.
The framework for ISO 9000 was based upon an earlier British series of quality standards known as BS 5750.
In 1992, the British Standards Institute published the world's first Environmental Management Standard, BS 7750, adopting a structure based on the quality systems standard, BS 5750.