etiquette

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etiquette,

name for the codes of rules governing social or diplomatic intercourse. These codes vary from the more or less flexible laws of social usage (differing according to local customs or taboos) to the rigid conventions of court and military circles, and they extend to the legal, medical, and other professions. All cultures include forms of etiquette; often, etiquette has been used to enforce class distinctions, as well as safeguarding against conflict in social interactions.

Bibliography

See J. Martin, Miss Manners' Guide to Excruciatingly Correct Behavior (1983); E. Post, Emily Post's Etiquette (15th ed. 1992); Amy Vanderbilt's Complete Book of Etiquette (ed. by N. Tuckerman, 1995).

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References in periodicals archive ?
"We decided we had to write down some guidelines around this and also around business etiquette and circulate to all our offices.
Business etiquette and effective communication should not be adhered to only in face to face dealing but also when communicating on the phone, through email, instant messaging, video conferencing and any other communication channel for that matter.
The members completed a seven-month program where they learned about the economy, finance, college and career paths, entrepreneurship and business etiquette.
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Excuse Me: The Survival Guide to Modern Business Etiquette
We asked our resource person on business etiquette, Pauli Antoine, who has extensive experience in image consultancy and entrepreneurship, for some tips on how to ensure that our team practices good business etiquette and how to groom them to be better frontline brand ambassadors.
The company, currently seeking preferred partners across various sectors including FM, provides decluttering and organising services at client facilities, in addition to workshops on productivity and organising skills, and office and business etiquette.
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We are also aiming to enable the participants to identify the difference between providing a service and serving customers, as well as to recognise the skills required for business etiquette, identify key tricks of business communication in every situation and how to establish trust and credibility in every interaction with our customers."
The programme launched by the Shaikh Mohammad Centre for Cultural Understanding (SMCCU) will target both business professionals and visiting business delegations from overseas by providing them with cultural insights and business etiquette tips through seminars.
She said: "My first book covered all social aspects of a grownup's life, with a section concerning business etiquette too.

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