The official OAS CAHPS
survey, which is developed by the Agency for Healthcare Research and Quality (AHRQ), includes 37 questions that assess patient experience measures for hospital-based outpatient surgery departments and free-standing ambulatory surgery centres, as well as patient-reported health outcomes, said the company.
"Psychometric Properties of a Group-Level Consumer Assessment of Health Plans Study (CAHPS
) Instrument." Medical Care43 (1): 53-60.
As a component of the CMS Hospice Quality Reporting Program, the new Hospice CAHPS
survey was designed to capture standardized data for fair comparison across hospices, and provide crucial feedback on patient and family care.
The survey instrument (included in the Appendix SA2) was adapted from the CAHPS
Cancer Care Survey (Agency for Healthcare Research and Quality 2017).
For included articles, we abstracted and categorized the target population, outcome measures (identifying CAHPS
survey measures, patient experience measures, patient satisfaction measures, etc.), estimation type, study type, and relevant main points.
In major national health and health care surveys, including CAHPS
, proxy respondents are allowed if patients are unable to respond (Mosely and Wolinsky 1986; Todorov and Kirchner 2000; Zaslavsky et al.
Avatar has consulted with hundreds of healthcare organizations to administer patient satisfaction and CAHPS
surveys in its 30 year history.
Avatar provides Patient Satisfaction Surveys, CAHPS
Surveys, Employee Surveys, and Physician Surveys to over 400 hospitals and 11,000 clinicians nationwide.
Responses to the Medicare Advantage implementation of the Consumer Assessments of Healthcare Providers and Systems (CAHPS
) survey from 2010 to 2014.
The Consumer Assessment of Healthcare Providers and Systems (CAHPS
) Survey for Accountable Care Organizations (ACOs) measures patient experience of care for accountable care organizations.