complaint

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complaint

English law a statement by which a civil proceeding in a magistrates' court is commenced

Complaint

 

in the USSR, the communication of a citizen (or a group of citizens) to a state or public organization in connection with the violation of a right or interest protected by law or in connection with the violation of the rights of a labor collective. According to the disciplinary code of the armed forces of the USSR, a complaint is a personal petition of a member of the armed forces in connection with the violation of his rights. At the same time, a complaint is one of the means of eliminating violations of legislation and a basis for raising the question of the responsibility of persons who have permitted these violations, bureaucratism, or red tape.

Soviet legislation on the procedure for action in a complaint or other communications submitted by citizens to state or social agencies calls for a timely and careful examination of each complaint and a proper resolution for it.

The Decree of the Presidium of the Supreme Soviet of the USSR of Apr. 12, 1968, On the Procedure for Examining the Proposals, Petitions, and Complaints of Citizens, sets forth the basic regulations for the examination and resolution of complaints. As a rule, a complaint is submitted to the agency or to the official directly supervising the agency (or the official) being the object of the complaint. In instances provided for by law, a complaint may be submitted to the people’s court, for example, a complaint in connection with the unlawful imposition of a fine. It is absolutely forbidden to forward complaints of citizens for consideration to the officials whose actions are appealed. The law requires that in resolving a complaint all necessary measures be taken to consider it in its essence, to assemble all documents and other materials, and to take a well-founded decision and ensure its timely and proper execution. The person who has made the declaration is informed of the decision taken, and, in the event of the dismissal of the complaint, he is notified of the reasons for the refusal.

The law provides for a time limit of up to one month for the consideration of a complaint. The complaints that do not require additional study or verification must be considered without delay or in any case not more than 15 days from the day the complaint is submitted to the competent agency. A shorter time limit is established for the consideration of complaints of members of the armed forces and their families.

Disciplinary responsibility of officials has been established in the event of violations of the procedure provided for by law for the consideration of complaints made by citizens. In instances when considerable damage has been done to state or social interests, when citizens’ rights have been infringed upon, or when the citizen who lodged the complaint has been persecuted, a criminal proceeding may be instituted against officials guilty of these acts.

N. G. SALISHCHEVA

References in periodicals archive ?
The county said a so-called cross-complaint would have to be filed against ``all significant property owners and extractors of water from the basin,'' which would mean that 200 to 300 new parties would need to be added to the case.
The cross-complaint alleges that, facing mounting financial losses, unable to attract customers, and finding itself lagging behind its competition in the market, Phoenix embarked on a campaign to mislead the media, computer manufacturers, and investors regarding the poor adoption of its own instant-on product in the PC industry.
Forst also noted that "back in April, Overstock's chief legal officer tried to characterize Gradient's cross-complaint as a 'smoke screen,' and vowed that Overstock 'will simply turn on the fans and blow that smoke right back at them.
If KEC's plans had been implemented during the float-out, the bridge span would have sunk to the bottom of the channel,'' the proposed amended cross-complaint states.
Gradient is pleased that the Court granted its motion to file its cross-complaint for defamation, tortuous interference with prospective business relations, and unfair business practices.
Quinto said the alleged tape never turned up and that cross-complaint has since been dismissed.
2 million to settle the case and is in the process of filing a cross-complaint against Navarro, said Assistant City Attorney Philip Sugar.
Subsequently, Merrill Lynch and WCC filed a cross-complaint for breach of contract.
RPC Liquidating Trust filed a cross-complaint against the city and the original developers.
On February 13, 2007, Nofil filed an answer and cross-complaint, and subsequently filed two amendments to the cross-complaint.
In an order issued November 14, 2007, the court granted Oculus' motion to dismiss Nofil's cross-complaint with prejudice.
The settlement proposal calls for RPC to drop its cross-complaint and for the contractors that worked on the project to be paid with bond proceeds.