Customer Information Control System


Also found in: Acronyms.

Customer Information Control System

(communications, database)
(CICS) An IBM communications system that was converted for database handling.

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The mainframe incorporates the z/OS Connect tool, which allows APIs to be written directly into the Customer Information Control System middleware.
That system is written in the programming language COBOL (Common Business-Oriented Language) and uses CICS (Customer Information Control System), which is a transaction server that supports online transaction processing.
In the past, the distance between a terminal and the database consisted of a local attachment to a mainframe customer information control system application program for insertion and commitment to the database.

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