cx

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cx

(networking)
The country code for Christmas Island.
This article is provided by FOLDOC - Free Online Dictionary of Computing (foldoc.org)

customer experience

The sum total of all encounters that customers have with a vendor, whether online, on the phone or in person. Needless to say, if the customer experience is good, the customer will more likely make more purchases. Customer relationship management (CRM) information systems have been developed to assist the sales representatives in making the customer experience pleasant. See CRM.
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