DNIS


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DNIS

DNIS

(Dialed Number Identification Service) A service that enables a company to identify which telephone number was dialed. A PBX often receives calls on the same port that were dialed to different 800 or 900 numbers, and the DNIS data contains the dialed number so that the PBX can track the call.
References in periodicals archive ?
The DNI has identified China, Iran, and North Korea as our other major foreign government cyber threats, and they may also seek to exploit American vulnerabilities in the next election cycle.
But although the legislation promised to empower a real intelligence chief, it kept key budget and management powers within the Pentagon -- with the result that the DNI initially added more layering and second-guessing than efficiency.
2996, sought to provide the DNI greater flexibility to coordinate the intelligence community response to an emerging threat that "should not depend on the budget cycle and should not be constrained by general limitations in appropriations law (e.
Highlighting the risk of death due to airway obstruction is the recent number of coronial inquiries in Australia following the deaths of patients with DNI due to postoperative airway obstruction.
DNIS (Dialed Number Identification Service) identifies a particular toll-free number dialed for better reporting in multiple campaigns.
For instance, the ANI and DNIS features enable an organization to build a comprehensive knowledge base of their business customers.
DNIS is for users with multiple 800 numbers that all ring into the same location; for example, one number may be for sales calls, one for service.
Advanced contact center capabilities like Unavailable and Call Disposition Codes for agents to select, call whispers that play DNIS or ACD specific messaging to agents, dynamic call prioritization based upon DNIS, spoken expected wait time, and the ability for an agent to control their outbound caller ID from a pre-defined list.
With Monitoring V17, integrated events are triggered by a number of factors, including alarms by priority, calls by DNIS, SMS messages, IP cameras, and email alarms to name a few.
The advanced reporting package includes over 200 preset report templates plus DNIS call tracking, which allows Network for Good to identify the inbound call traffic derived from their various 800 donor numbers and provide campaign feedback to their charity partners.
En el caso de las huellas dactilares, si bien han desaparecido fisicamente del Documento Nacional de Identidad vigente en el estado espanol, no han desaparecido de las informaciones recogidas por los centros de calculo desde donde se expiden los documentos, o bien se introducen en pequenos chips junto con otros datos biomedicos -como en el caso de los nuevos pasaportes y DNIs electronicos-.
Optimally route calls to customer service agents or call centers based on key statistics, such as agent availability, agent skills, ANI, DNIS or caller characteristics;