remote control software

(redirected from Desktop sharing)
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remote control software

Software that lets someone take control of another user's computer in a distant location. Only keystrokes, mouse movement and screen changes are passed between the client "controlling" computer and host "controlled" computer. All application processing takes place in the host (see illustration below).

Remote control is the only effective way support reps can troubleshoot serious problems with a user's computer in another location, and the Internet has made it simple. The software is installed at both ends, and both the user and the technician see the same screen and can run the machine. Remote control is also used to provide training to a remote user who can watch and imitate the actions on screen by the remote instructor. In addition, remote control provides a shared desktop that lets two users collaborate on drawings and other visual objects. Also called "remote access software," "remote desktop sharing," "desktop sharing" and "application sharing." See application sharing and VNC.


Share the Desktop
Remote control software lets a computer be shared with someone else simultaneously.







Getting Assistance Is a Snap
In this example, the Windows XP user (top) downloaded and ran ShowMyPC, clicked "Show My PC Now" and waited for the session password, which he gave to the support rep by email. The technician ran ShowMyPC on his Vista machine (bottom), selected "View Remote PC" and typed in the password, which gave him full control of the XP desktop as if he were at the machine.


Getting Assistance Is a Snap
In this example, the Windows XP user (top) downloaded and ran ShowMyPC, clicked "Show My PC Now" and waited for the session password, which he gave to the support rep by email. The technician ran ShowMyPC on his Vista machine (bottom), selected "View Remote PC" and typed in the password, which gave him full control of the XP desktop as if he were at the machine.
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References in periodicals archive ?
We had to rely on a hotchpotch of communication methods,-'--including email with enclosures, telephone' calls and desktop sharing.
The suspects would text to ask their victims to download TeamViewer, a software for remote control, desktop sharing, online gaming, web conferencing and file transfer between computers.
Additionally, with G Suite now available alongside AT&T Collaborate, businesses will get access to a single source for chat, voice, video and desktop sharing to bring people together and help them work smarter.
In many digital enterprises, two or more collaboration applications are used simultaneously, such as Skype for Business for voice calling and desktop sharing, and Zoom for video meetings and bringing in mobile and conference room devices.
TeamViewer is a computer software application used for Internet-based remote access and support, as well as file transfer and desktop sharing. Those who use the software can connect to any computer or server from afar as if they were sitting right in front of it.
The Ooredoo Conferencing solution, which is available on all major mobile and device platforms, includes high-quality audio and video conferencing, document and desktop sharing, recording and playback for conferences, and dedicated applications.
MegaPath's Unified Communications solution, MegaPath One, connects more people, more simply with voice & video conferencing, multi-party chat and desktop sharing in an integrated team workspace.
- HD Video Recording and Converting It to MP4: Recording HD video together with desktop sharing. The recording format can be converted to MP4.
Apple is rumored to launch three phones 6 an iPhone 7S and 7S Plus which will bear similarity to the iPhone 7, and an iPhone 8, which would be the game changer with features such as OLED display, fast charging, desktop sharing and dual-cameras.
Especially, using desktop sharing following stepwise method is observed to facilitate the achieving the tasks learning process.