e-mail response management

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e-mail response management

A set of applications for managing large amounts of e-mail from customers and prospects. Such systems distribute the messages to appropriate users and agents and keep track of their responses to ensure requests are answered. They also provide detailed metrics of message volume and response times.
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References in periodicals archive ?
EMRs and other mechanical switches are large, have limited channel density, suffer from relatively rapid contact wear, and are susceptible to environmental stresses like shock and vibration.
Just as there is no interest in addressing the root cause of difficulties in practice and delivery of medical care, there is also little interest in analyzing the root cause of problems with EMRs; instead scribes and other work-arounds are employed.
Since May 2018, Sun has expanded the use of HCS platforms in its new Kentucky and Delaware facilities and is looking to expand additional use cases for EMRs.
Material and Methods: The study began in 2015 with a baseline survey of quality of EMRs produced by generic HMS software in vogue.
In order to understand the issues presented by EMRs, a brief overview of how these records are admitted during litigation is helpful.
More innovation is needed to ensure that EMRs continue to evolve and continuously incorporate the latest technology.
Conventional EMRs typically contain standard medical and clinical data about a patient, and were originally designed to use this information primarily for administrative tasks such as billing.
Additionally, integrating disparate data sources manually can often create substantial gaps in care as EMR information at times does not align with patient priorities and clinical workflow.
With the advancement of technology, the "problem-oriented" records morphed into what is now known as EMRs. Electronic medical records were developed with the goal of creating an easily accessible, streamlined method of providing quality care among various health care providers.
However, even the most up-to-date electronic medical record (EMR) system has glaring holes that clinicians struggle to fill.