ERM

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ERM

This article is provided by FOLDOC - Free Online Dictionary of Computing (foldoc.org)

ERM

(1) (Enterprise Relationship Management) An umbrella term with many shades of meaning over the years. It may refer to the management of information from any or all of an organization's customers, suppliers, business partners and employees. See CRM, ERP, sales force automation and supply chain management.

(2) (Enterprise Report Management) The management of voluminous reports in a large organization. Part of enterprise content management (ECM), ERM deals with the distribution of reports on optical media and hard drives. ERM was a name change from "Computer Output to LaserDisc" (see COLD). See ECM.
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References in periodicals archive ?
Their customer, supplier and enterprise relationship management programmes have already aroused interest from several major public and private sector businesses, Being web-based means content is highly visible and can offer real-time delivery.
These three categories are converging into an integrated front-office suite sometimes called enterprise relationship management (ERM) platforms.
The four stage - discover, design, develop and deploy - method is founded on what ARIS calls integrated enterprise relationship management (iERM) principles.
Portal into its Enterprise Relationship Management solution.
Computer Network Technology (CNT) and Siebel Systems (Nasdaq: SEBL) have formed a Premier Software Alliance to provide real- time legacy access to Siebel's Enterprise Relationship Management (ERM) customers.
Onyx Software, a provider of enterprise relationship management systems and Trilogy Software, Inc., a private software company that focuses on the front office, announced that Sierra Health Services, Inc.
Siobel is chairman, president, and chief executive of San Mateo, CA-based Siebel Systems, a supplier of enterprise relationship management software systems, providing an integrated family of sales, marketing, and customer service application software.

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