ERM

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ERM

ERM

(1) (Enterprise Relationship Management) An umbrella term with many shades of meaning over the years. It may refer to the management of information from any or all of an organization's customers, suppliers, business partners and employees. See CRM, ERP, sales force automation and supply chain management.

(2) (Enterprise Report Management) The management of voluminous reports in a large organization. Part of enterprise content management (ECM), ERM deals with the distribution of reports on optical media and hard drives. ERM was a name change from "Computer Output to LaserDisc" (see COLD). See ECM.
References in periodicals archive ?
Maaya is a provider of personalized enterprise e-support and enterprise relationship management software.
Maaya Corporation, a premier provider of enterprise e-support and enterprise relationship management application, announced today that its BizConnect product was recognized with a "Best of Show" award at the ICCM/CRM Solutions Exposition 2001 organized by Advanstar Communications in Chicago.
Lawson offers role-based Self-Evident Applications(R) (SEAs), transaction engines and e-business extensions powering financials, human resources, supply chain, analytic, enterprise relationship management and e-commerce solutions.

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