Network-based applications that are downloaded and deployed by users without sanction from the IT department. Instant messaging, video calls and peer-to-peer file sharing are examples of greynet applications.
USG integrates management, security and compliance of Web communications, social networking, consumer-driven greynet applications such as public IM, Skype and P2P and enterprise-class Unified Communications suites such as Microsoft's Office Communications Server and IBM Lotus Sametime.
GreyNet (1999) defines grey literature as "that which is produced on all levels of government, academics, business, and industry in print and electronic formats, but which is not controlled by commercial publications".
This trend has driven the need for organizations to incorporate IM--and greynet applications--into an overarching message-capture and retrieval strategy, in order to meet regulatory compliance and litigation requirements.
According to the recent survey Greynets in the Enterprise: Third Annual Survey of Greynet Trends, Attitudes and Impact, commissioned by FaceTime and conducted by NewDiligence, 85 percent of end users use their work PCs for personal purposes.
The integration between Sendmail and FaceTime, a provider of solutions to secure and control real-time greynet applications such as instant messaging and P2P file sharing, will strengthen Sendmail's TrUMP by extending security, compliance and management across multiple communication channels.