Nona Marie Dolom Baclig, University of Perpetual Help System
Dalta-Las Pinas: 82.
Explain can add widgets for commenting on Facebook or Disqus (the most popular content commenting platform) to a help system
in order to provide instant feedback from software product users and create a strong “viral” effect.
RoboHelp X5 is an extraordinarily easy way to create professional help systems
and printed documentation for desktop and web-based applications, including .
An extensive help system
includes instructions for IPS forms and publications, the Internal Revenue Code, Treasury regulations and RIA's Federal Tax handbook.
Also, you need to know how to use the help system
, fairly straightforward when there is a function key or menu choice set aside for help, but not all systems make it quite that obvious.
The new release includes a completely redesigned Web Help system
format that makes it possible for technical writers to fully customize an entire help system
, and also includes other significant improvements to the built-in Search capability, Index tool, user interface, and different behavior options.
What do we do when a legacy help system
has trained the users not to use it?
Accessing information through online help takes you away from the task at hand Consider the general process you've used to find information in an online help system