ISO 9000


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Related to ISO 9000: ISO 14000

ISO 9000

A set of international standards for both quality management and quality assurance that has been adopted by over 90 countries worldwide. The ISO 9000 standards apply to all types of organisations, large and small, and in many industries.

The standards require: standard language for documenting quality processes; system to manage evidence that these practices are instituted throughout an organisation; and third-party auditing to review, certify, and maintain certification of organisations. The ISO 9000 series classifies products into generic product categories: hardware, software, processed materials, and services.

Documentation is at the core of ISO 9000 conformance. In fact, the standards have been paraphrased as:

"Say what you do. Do what you say. Write it down."

In Britain it is associated with BS5750 which may become obsolete.

["The ISO 9000 Guide," c. 1993 Interleaf, Inc].
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ISO 9000

A family of standards and guidelines for quality in the manufacturing and service industries. ISO 9000 defines the criteria for what should be measured. ISO 9001 covers design and development. ISO 9002 covers production, installation and service, and ISO 9003 covers final testing and inspection. ISO 9000 certification does not guarantee product quality. It ensures that the processes that develop the product are documented and performed in a quality manner.

First Popular in Europe
Initially popular in Europe, ISO 9000 certification began to increase in the U.S. in the early 1990s. Certification requires exacting documentation and demonstrations in practice over time. The process, which can take up to a year, involves two major players in addition to the company being certified. A consultant provides (and may help implement) a plan for documenting the company's ISO system. Once documented, a registrar interviews the company's management and line staff to make sure that the new system, as documented, has been effectively implemented. Only a few dozen companies worldwide are authorized to conduct such audits for the issuance of ISO 9000 certificates. See ISO 9000-3 and ISO.
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References in periodicals archive ?
But without ISO 9000, a few senior officials are able to manipulate both the budget and the people for their own selfish ends.
We must implement ISO 9000 in all DA units as soon as possible.
From an international business perspective, the successful diffusion of ISO 9000 would appear to be closely linked to the basic impetus of the process of globalization of the Western economies, to the extending global supply chains and the still growing importance of multinational companies (MNCs) (Boiral 2001; Braun 2005).
* HYP4: Application of ISO 9000 and/or ISO 14000 management systems has positive enhancing and balancing effect on sustainability priorities of entrepreneurships.
The ISO 9000:2008 clauses most complied with is management responsibility and the attempt to implement ISO 9000 quality management system within the public construction has given rise to resistance from the other stages.
Survey Findings and Discussion ISO 9000: 2000 Initiations
Be careful to adopt a unified approach across the organisation, working within the guidelines of ISO 9000. It is better for diverse sites to work together to register, irrespective of the end product.
ISO 9000 is at best a framework for quality assurance; any progress beyond this point cannot be captured within the printed words of a standard, but must be foremost on the agenda of the manager (Williams, 1997).