The knowledge management system
is integral to this initiative and unifies the vast reserve of technical knowledge and expertise that Blue Coat maintains in multiple locations to better serve our customers' service and support requirements.
As a part of the BlueTouch Online portal, the new knowledge management system
provides a single customisable search tool across all technical documentation, support solutions, customer forums, alerts and other sources and enables customers to quickly find accurate and intuitive answers to their support questions.
A knowledge management system
would provide nurses with a dashboard containing all changes in patient orders and other pertinent clinical care information.
And yet, as important a foundation as a taxonomical structure is to knowledge management systems
, ideally it should be invisible to the end user.
However, the third function of a knowledge management system
does involve collection.
This view of the world is changing rapidly though, as internal knowledge management systems
are being integrated with e-commerce, extranets, and other external processes.
Knowledge Management of Internal Best Practices," profiles the strategies used by more than 50 leading companies -- including Xerox, Time Warner, Motorola, Hewlett-Packard, Ford and General Electric -- to align their knowledge management systems
with strategic objectives.
The leading information provider serving the Knowledge Management systems
market, KMWorld (with a focus on Content, Document and Knowledge Management) informs more than 51,000 subscribers about the components and processes - and subsequent success stories - that together offer solutions for improving business performance.
In the March 2006 issue of KMWorld, which is targeted toward professionals in the content, document and knowledge management markets, Xerox is recognized as a company that transforms and improves the way organizations work through knowledge management systems
, solutions and services.
KMWorld is the leading information provider serving the knowledge management systems
market, informing subscribers about the components, processes, and success stories that improve business performance.
Serving more than 56,000 subscribers, KMWorld is the leading information provider serving the knowledge management systems
On the one hand, he said, are massive and expensive enterprise knowledge management systems
that provide a hard-wired and nearly invariant context for the data.