SLA


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SLA

(1) (StereoLithography Apparatus) See 3D printing.

(2) (Service Level Agreement) A contract between the provider and the user that specifies the level of service expected during its term. SLAs are used by vendors and customers as well as internally by IT shops and their end users. They can specify bandwidth availability, response times for routine and ad hoc queries, response time for problem resolution (network down, machine failure, etc.) as well as attitudes and consideration of the technical staff.

SLAs can be very general or extremely detailed, including the steps taken in the event of a failure. For example, if the problem persists after 30 minutes, a supervisor is notified; after one hour, the account rep is contacted, etc.
References in periodicals archive ?
Until now, many breeds of pigs were used for the characterization of SLA alleles and haplotypes.
Three types of SLA monitoring systems are available including provider side, consumer side and trusted party side SLA monitoring system [11-13].
The standard finish of SLA parts includes support removal, sanding surfaces and glass bead blasting.
In addition, the defense minister will give each SLA member a certificate attesting to his membership in the SLA.
The film chronicles that train wreck - the assassination of Oakland school superintendent Marcus Foster, the kidnapping of Hearst, the bizarre food programs begun by Randolph Hearst and his advisers to appease the SLA, the bank robberies, Patty's conversion to ``Tania'' and the televised 1975 shootout between the SLA and the LAPD - with an immediacy that will prove startling, even to those who were around at the time.
Also, functional prototypes that can be produced by 3D printers generally do not have the surface quality nor the physical properties offered by the other RP systems, such as SLA with its superfine surface resolution.
Trend Micro's Virus Response SLA is one of a series of new service initiatives that supports the company's Enterprise Protection Strategy.
SLA Payback Measures Depend on How Data Protection Perceived
Attempts by the Israeli government to relocate the SLA families in predominently Arab towns have failed.
Other recommendations include continuing to work with ALA and other appropriate groups in the area of accreditation, working with programs offering special library courses and/or sponsoring SLA student chapters, providing some type of recognition for these schools, working with those schools not providing a curriculum conducive to special librarianship to change that situation, and helping local chapters establish liaisons with schools providing library education.