TSAPI


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TSAPI

(Telephony Services API) A telephony programming interface from Novell and AT&T. Based on the international CSTA standard, TSAPI is designed to interface a telephone PBX with a NetWare server to provide interoperability between PCs and telephone equipment.


Telephony Services
The interfacing on this telephone PBX was quite manual, and they didn't care much about connecting to their personal computers! This switchboard was used to switch calls for all the laywers in Richmond, Virginia in 1882. (Image courtesy of AT&T.)
References in periodicals archive ?
TAPI, TSAPI or other telephony standards to integrate with the PBX/ACD might solve this issue.
TAPI and TSAPI have made CTI easier to deploy, but they take different approaches.
* Novell/AT&T's Telephony Services API (TSAPI) allows a NetWare server to be connected directly to a PBX, giving users third-party call control for applications such as conference bridging, call monitoring, intelligent call routing and integration with NetWare Directory Services.
During a successful beta test, the university has integrated a Siemens Rolm PBX and TSAPI (telephony services applications programming interface), automatic number identification (ANI), a Novell LAN and AnswerSoft's SixthSense and Group Phoneware call-management products.
"We looked at both TAPI and TSAPI. Each is good for some customers, but TSAPI made more sense for us because we have a very dynamic organization.
Novell already has the support of AT&T, which helped it to develop the Telephony Services Application Programming Interface (TSAPI).