Computer Telephony Integration

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Computer Telephony Integration

References in periodicals archive ?
This research evaluates the current market, challenges, opportunities, and future prospects for telephony API based applications and services.
0), Active Server Pages (ASP), NetDDE Remote Access Service (RAS), Telephony API, Windows Networking License Service API, and WBEM.
Microsoft/Intel's Telephony API (TAPI) runs on Windows machines and provides first-party call control.
The Cloud Telephony ecosystem includes cloud telephony providers, smartphone manufacturers, cloud telephony API providers, and various customers such as large corporations, SMB, and various intermediaries.
Because of Twilio's rock-solid client for iOS SDK, our developers could focus on RingDNA's core cloud marketing, sales and service features without bearing the prohibitive cost of creating the telephony API ourselves," said Howard Brown, CEO of RingDNA.
Affordable and Easy-to-Implement Telephony API Expedites Lead Response Times Enterprise-Wide
Mike also contributed as an Expert to JSR 180, SIP API; JSR 248, Mobile Service Architecture (MSA); JSR 249, MSA Advanced; and JSR 253, Mobile Telephony API (MTA).
The integration was performed by Lambert Consulting Sarl, a Microsoft Gold Certified Partner for over a decade, utilizing the Zultys MX system's Telephony API (TAPI) as well as Web services APIs, says Vincent Dupre, IT Developer and Software Engineer at Lambert Consulting.
With Diva Server SDK, Eicon offers a modern and feature rich telephony API that provides simple and effective means to integrate Diva Server telephony boards.
com includes state-of-the-art customer service functionality, complete customization, full integration with existing contact center infrastructure via the sforce Telephony API (STAPI), and global capabilities for supporting a worldwide customer base.
com's recently announced sforce Telephony API (STAPI), the integrated product offering couples Contactual's full contact center and telephony functionality with salesforce.
com met its functional requirements, while offering greater integration flexibility through the sforce Telephony API (STAPI).