auto attendant


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auto attendant

The part of an interactive voice response (IVR) system that replaces the human operator and directs callers to the appropriate extensions or voice mailboxes. See IVR.
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References in periodicals archive ?
Alteva is working on turning Video Auto Attendant into a web-friendly solution that will allow callers to dial in through traditional phone lines or mobile devices, connect to Alteva's switching service and use a web application that will stream videos directly to them.
"Our Auto Attendant was developed to give smaller grocers all the benefits of self-checkout, says president Jim Vance.
AllTel Networking was chosen to do interoperability testing with iVoice's Speech Enabled Auto Attendant and the 3Com NBX system.
(OTCBB:IVOC), Matawan, N.J., a leader in speech recognition technology, has introduced a digital communication solution that incorporates its award-winning Speech Enabled Auto Attendant, Voicemail and Unified Messaging applications for Mitel SX-50(R), SX-200ML(R) and SX-2000(R) Private Branch Exchange (PBX) switches.
Should all calls be answered by an auto attendant or should the auto attendant handle only the receptionist's overflow?
McKesson will use SpeechWorks' SpeechSite(TM) to provide speech-enabled auto attendant and information delivery capabilities via a single phone number.
Products developed for this group will be sold through retail and will include four- to eight-line PBX systems with advanced capabilities such as enhanced voice mail, auto attendant, Caller ID and e-mail accessibility.
Digital EPABX Systems, each equipped for 80 analog extensions and 16 P&T lines expandable system up to 1300 ports with inbuilt Auto Attendant along with new UG armoured jelly filled telephone cables and accessories, on buy-back basis, at Kadamparai Power House locations, Kadamparai Generation Circle as per the detailed technical specification in Section VI.
Parlance helps a growing number of healthcare facilities, colleges & universities, and large enterprises deliver a positive caller experience with auto attendant solutions that callers actually like.
Features include a 24/7 auto attendant to answer and route inbound calls; multiple extensions for employees, including intercom functionality; an enhanced voice mail service with transcriptions and audio files sent by e-mail or text; and advanced call handling features including call screening.
It provides UC functionality such as voicemail, unified messaging, fax server and an auto attendant that can be personalized for each individual user and each unique business practice or process.
Features of the solution include presence status, drag-and-drop conference management, Microsoft Outlook plug-in, call journal, voice and fax messaging, personal auto attendant, call recording, dial from any application, and fixed/mobile convergence.--Siemens Communications