The
back office should improve its performance by adopting best-practices and technologies employed by the contact center including task segmentation/routing, automation, presence and workforce optimization (WFO).
The Granite Buildings' success so far supports this notion that Long Island isn't just a repository for
back office functions, which can include accounting, administrative, billing and various other departments within a company that support it operations but don't require the extraordinary amities and status that come with a prestigious address.
FINEOS
Back Office is the FINEOS suite of full-lifecycle contract management applications.
Back Office is five pieces of software, including a database program, Web publication tool and collaboration product similar to Lotus Notes.
Verint Performance Management is designed to enable organizations to identify the most important performance indicators buried in large volumes of contact center and
back office data and transforms performance management from a metrics-driven to results-driven initiative.
This will include the integration of FNIS AgentOffice, BrokerOffice and FNIS Internet Marketing Suite with DPN's
back office management and accounting platform.
Under new regulations, retailers will be able to accept checks in retail lanes and then capture the data and convert the transactions in a controlled environment in the
back office by trained employees.
A high-speed imaging device in the retailer's
back office uploads batches of check images at the end of the day, joining the image data with the original transaction detail and eliminating the need to manually reconcile point-of-sale activity with transaction data in the
back office.
The use of this software insures the smooth transition of
back office operations, should clients decide to bring the operation back "in-house" in the future.
A large share of the credit for its efficient acquisition of five restaurants goes to its software application -- Compeat
Back Office Software -- according to the management team, including VP of Operations Paul Hutson, who has over 20 years of restaurant industry experience.
We were looking for a way to more effectively run our
back office," said Jim Kuhn, head of Newmark's asset management division.
AUSTIN, Texas -- Compeat Restaurant Management Systems, the leading provider of restaurant
back office and accounting software, announced that Compeat
Back Office 5 will be available to existing customers by year-end and to new customers in the first quarter of 2007.
