We rely on dedicated professionals on the frontlines to ensure children's well-being, and we need to do our utmost right now to support those caseworkers
who are there, day in and day out, working in our communities and making an impact one child at a time.
make hundreds of determinations every day based on years of experience.
Even before the storm, caseworkers
were stretched thin, children were having to sleep in state offices when no foster homes could be found, and the agency failed to check on thousands of at-risk children.
have struggled to keep up with the volume of paperwork required to investigate child abuse and neglect, only meeting the requirements to complete investigations within 60 days 74 percent of the time and complete safety assessments within seven days 94 percent of the time.
And added efficiencies brought on by deploying the technology in a virtual environment have enabled 90 percent of caseworkers
to work from home.
However, in October in the North Central office in Leominster, which was charged with protecting the Oliver children, 30 caseworkers
each had more than 20 cases on their dockets, he said, up from eight workers with more than 20 from that office in 2012.
The FirstData system also required caseworkers
to access and process overwhelming amounts of paperwork.
us) had more than 100 million pieces of paper stored in case files, consuming space as well as caseworker
Our analysis includes respondents who reported having welfare caseworkers
in 1999 (N = 853).
It is in this environment that caseworkers
are expected to communicate empathy and respect for parents, gain their trust, highlight their strengths, and improve their skills and resources.
While chatting to a customer recently, Stuart learned she was a caseworker
with the Cleveland branch of SSAFA Forces Help.
are willing to go out every day, often putting themselves in dangerous situations, in order to provide for the safety of other people's families.