Based on customer feedback regarding features available to small and medium-sized businesses, changes were made to structure each package around more features, such as conference bridges
and ACD Queues.
New features include: an expanded Conference Bridge
, an updated Screen-Sharing product, InnerPass Inbox and an easier File Manager product.
Owning a conference bridge
then became popular--a cheaper, faster and more secure solution than using a service.
Third-party firms also provide conference bridge