contextual collaboration


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contextual collaboration

The capability of instantly switching to a collaborative application when required. For example, if an article on the Web contains links to the person who wrote it, clicking that link might open up an instant message window if that individual were online at the moment. Another example would be an advertisement for a service that could launch a calendar to make an appointment. Contextual collaboration implies an ever-increasing integration of collaborative applications. See collaborative CRM and groupware.
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The advantages contextual collaboration has over ex-contextual collaboration are ease-of-use and efficiency.
The enterprise workplace represents the future user experience for information workers and suggests a change in enterprise architectures to meld service orientation and "contextual collaboration" together for the user.