communication is a burgeoning field, still a many questions remain to be answered about the effectiveness of crisis
response strategies from different sources.
If before you are being evaluated by how good your key messages and statements are, the spotlight today is on how well you handled the crisis
in full view of all your stakeholders.
Roux-Dufort, 2000) described the crisis
as "brutal ruptures, in which several actors are involved, that require immediate attention in a climate of great uncertainty about the course of events and the consequences of decisions".
2Sherpa is proud that The Crisis
Department chose our technology platform to launch a complete new online assessment, measuring the "state of readiness" to manage a crisis
situation, one of the most critical capabilities of any business today.
That is why it is necessary to introduce crisis
and disaster media training courses in public and private institutions around the world, during which a hypothetical pre-emptive plan can be implemented to simulate such events.
The development of crisis
and theories that articulate the various stages of a crisis
form the core of chapter 2.
Control--Level of control varies with the type of crisis
There are multiple practical resources available for crisis
-related training, including a body of foundational literature regarding how to address crisis
in practice or supervision (e.
The goals define the "What;" that is, the specific outcomes and objectives of the crisis
Mellor claims that the financial crisis
of 2007-08 has revealed both the instability of the global financial system and the importance of the state as lender, borrower and investor of last resort.
Chapter 3, "Prevention: Finding Warning Signs," focuses primarily on the basic element of crisis
warning signal detection, a three-part process including (1) identifying the sources of information to be scanned; (2) deciding how information collection will be completed; and (3) evaluating collected information for its crisis
Our approach to crisis
management is what we call "real" crisis