The effects of group decision support systems
and task structures on group communication and decision quality.
A foundation for the study of group decision support systems
Management Science, 33(8) August 1987, 589-609.
Aiken, M., "Using a Group Decision Support System
as a Teaching Tool," Journal of Computer-Based Instruction, Vol.
Consider two relatively well-worked application areas: A review of group decision support systems
concluded that after decades of effort, "their use is far below what could be expected given their need and promise," and "although some for-profit companies have built (group decision support systems
), they are not yet making much money" .
Her current research interests include interfaces for decision support systems, group decision support systems
, and web interfaces.
She was an assistant professor in information systems at that time and interested in group decision support systems
(DeSanctis & Gallupe, 1987).
Professor Gray was the author/editor of 16 books and authored over 160 journal articles and was known for three "first papers": in crime in transportation, in telecommuting, and in group decision support systems
Integrating expert systems with group decision support systems
. ACM Transactions on Information Systems, 9(1), 75-95.
Seven more sections cover development and design methodologies, tools and technologies, utilization and application, organizational and social implications, managerial impact, and emerging trends and include articles on design science, developing a global CRM strategy, enabling the glass pipeline, strategic management of international subcontracting, group decision support systems
, information feedback for maintaining service quality and information system development failure and complexity.
It can be as simple as a conference call or instant messaging software, or more complex software packages called group decision support systems
. These software packages offer voting tools, electronic bulletin boards and preprogrammed agendas to facilitate group discussions.
Usage of advanced information technologies in Croatian banks Planned Technology Used Not used for use Intranet 86% 10% 4% Data mining 48% 43% 9% Data warehousing 62% 19% 19% Knowledge based systems 14% 86% 0% Decision support systems 57% 33% 10% Group decision support systems
19% 71% 9% Customer resource management 10% 71% 19% Business process modeling 29% 61% 9% Table 2.
Group Decision Support Systems
: An Inquiry into Theoretical and Philosophical Issues.