Provido also clarified that the DA assistance will not be limited to Malasakit
help desk alone, as they are also active in extending interventions to people who do not have direct contact with the government.
By having a
help desk, a person knows the available options and clears doubts," Rajamurugan said.
The initial step to resolve the problem, Hasto added, was by setting up the
help desk. He also will complete soon the payments for affected residents who have already been under the consignment.
Even before the creation of a
help desk, the provincial government, through the Provincial Social Welfare and Development Office, has been extending financial assistance to repatriated Cebuano OFWs who were retrenched
"It is clearly not efficient to have public
help desks open when they are not being used."
Together, Motive SMP 7.0 and Motive CAL 2.0 are aimed at helping service providers lower costs by reducing average
help desk handling times 5 to 15 per cent and eliminating inappropriate truck rolls (dispatching a service technician to a customer location) related to network outages by as much as 90 per cent.
self-service actions through a
help desk approval process.
Managed service providers can bundle ProCare
Help Desk into their service offering, which includes a 24x7 first response resolution of connectivity issues for end-users and guests accessing the wireless network.
The update includes performance enhancements to its IT inventory,
help desk and mobile device management capabilities, as well as new ways for technology vendors to more seamlessly integrate their offerings with Spiceworks.
The change will expand the existing assistance staff (an equivalent to two full- time positions) who work on other online systems to a fully staffed
help desk of nine.
ManageEngine, the real-time IT management company, has unveiled the ServiceDesk Plus-MSP iPhone app, the industry's first voice-enabled mobile app for managed service providers (MSPs) running an IT
help desk. The ServiceDesk Plus-MSP iPhone app sets a new standard for MSP
help desk software, incorporating proven speech recognition technology to enable IT professionals to manage the entire lifecycle of
help desk incidents using spoken input from executing commands and dictating notes to making other extended text entries.