It can be frustrating to a patron to select a featured item and discover that it is not owned by the library or has an impossibly long hold queue.
Some libraries set aside a Lucky Day Collection in which some of the most popular items that tend to be constantly checked out and have long hold queues are made available for those who come to the library in person.
It's convenient and useful to be able to download the next book one wants to read without having to be put in a hold queue
. Likewise, it's appealing to have access to that book for as long as you want it without having to renew it or put it on hold again.
Maybe we need to put their executives in a hold queue
and play The Who's "Going Mobile" a few hundred times to get the point across.
Its SoundBite Hold Queue
and FastConnect features improves agent utilization through increased direct connect success rates and reduced hold times.
In the hold queue
, call-abandon rates in which callers discontinue the call before reaching a PSR were at their highest point.
The horrors of the telephone hold queue
could become little more than a bad memory if a young Stourbridge business gets its way.
And while you're mulling this over, you're routed to an endless hold queue
, disconnected, or confronted with a busy signal that forces you to hang up, call back, and start the entire ordeal all over again.
The Hold Queue
management feature is an extension of Polaris' inherent support of distributed processing.
The Hold queue
is a logical queue and has no physical printer attached.
AMERICAN racing sometimes seems to consist solely of long meetings at huge factory-like plants, designed to hold queues
While DVDs naturally fit into RPL's emphasis on popular material, circulating them using the standard model proved problematic: Long hold queues
built up, DVDs idled on the hold shelves, and the circulation staff was kept very busy routing, labeling, reshelving, and dealing with snags.