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store,commonly a shop or other establishment for the retail sale of commodities, but also a place where wholesale supplies are kept, exhibited, or sold. Retailing—the sale of merchandise to the consumer—is one of the oldest businesses in the world and was practiced in prehistoric times.
Total retail sales, including motor vehicles but excluding e-commerce and catalog sales, topped $4.5 trillion in the United States in 2018. Currently, there are more than 1 million retail establishments employing some 29 million people. Most are small; about 60% have fewer than 10 employees. Larger stores, with over $500,000 in annual sales, account for more than two thirds of all retail sales. The 50 largest retailers account for more than a third of all sales, and stores with 100 or more branches account for 97% of all department store sales, 70% of all drugstore sales, 71% of all shoe sales, and 76% of all grocery store sales.
The Development of Retail Stores
The earliest form of retail merchandising was probably the exchange of food and weapons; later came traders and peddlers, and by 3000 B.C. shops had become common. During the Greek and Roman period, stores, including many specialty shops, developed in the form of open booths, attracting large cosmopolitan crowds. After the decline of the Roman Empire, barter became more important, but by the 14th cent. retail trade again assumed importance. Merchants, who in early times were viewed with suspicion, rose in the social scale. Small stores, each carrying its special line of goods, reached their peak in the 18th cent. The wholesale business developed, and traveling salesmen and standard prices came into general use.
In the United States the general store preceded the single-line store and is still common in small rural communities. In the late 19th cent. the department store came into being—a large-scale general store or a combination of single-line stores in which each line of merchandise is operated as a separate department. Such stores provide the convenience of easy accessibility to a large variety of goods. Modern department stores have been vital to the development of shopping centersshopping center,
a concentration of retail, service, and entertainment enterprises designed to serve the surrounding region. The modern shopping center differs from its antecedents—bazaars and marketplaces—in that the shops are usually amalgamated into one
..... Click the link for more information. and malls, huge retail developments that contain a wide variety of stores and services.
Retail concerns that do business principally through the mail are called mail-order houses. In the United States among the first and largest were Montgomery Ward (founded 1872) and Sears, Roebuck, & Company (founded 1886), which sold their goods to rural residents by means of annual catalogs. Both later developed warehouses and retail stores in many urban communities; Montgomery Ward closed in 2001, and Sears was merged with Kmart to become a subsidiary of the Sears Holdings Corporation in 2005. Many mail-order houses now also depend on orders placed over the telephone and via the InternetInternet, the,
international computer network linking together thousands of individual networks at military and government agencies, educational institutions, nonprofit organizations, industrial and financial corporations of all sizes, and commercial enterprises (called gateways
..... Click the link for more information. . Development of the World Wide WebWorld Wide Web
(WWW or W3), collection of globally distributed text and multimedia documents and files and other network services linked in such a way as to create an immense electronic library from which information can be retrieved quickly by intuitive searches.
..... Click the link for more information. on the Internet has given rise to companies, such as Amazon.com, that sell goods exclusively through an Internet site, or on-line "store," shipping purchases by mail or other carriers.
Chain stores, though known in earlier times, first developed their modern form in 1859, when the Great Atlantic and Pacific Tea Company (A&P) standardized the quality and price of all merchandise sold in its stores. Through central management, quantity purchasing, standardization of business methods, and limited individual service, the chains are often able to sell their goods well below prices charged by independent stores. Chain stores were once typified by five-and-ten-cent stores (e.g., F. W. Woolworth Company, which operated such stores until 1998), but the most common forms now are discount superstores (e.g., Wal-Mart; see Walton, SamWalton, Sam
(Samuel Moore Walton), 1918–92, American retailing executive, b. Kingfisher, Okla. After 17 years of operating franchise retail stores, he opened the first Wal-Mart Discount City in Rogers, Ark., in 1962.
..... Click the link for more information. ), bakeries, tobacco stores, drugstores, groceries, and department stores.
Consumers' cooperative stores (see cooperative movementcooperative movement,
series of organized activities that began in the 19th cent. in Great Britain and later spread to most countries of the world, whereby people organize themselves around a common goal, usually economic.
..... Click the link for more information. ) have been established in Europe and the United States. Discounting merchandise became widespread after World War II, and stores specializing in discounted merchandise have become the fastest growing segment of the retail industry. The discount, or warehouse, club, where shoppers must pay a fee to become members and name-brand products are sold at a discount (often packaged in multiples or very large containers), became popular in the 1990s. Since the late 1990s, e-commercee-commerce,
commerce conducted over the Internet, most often via the World Wide Web. E-commerce can apply to purchases made through the Web or to business-to-business activities such as inventory transfers.
..... Click the link for more information. conducted by computer or smartphone has become an increasing competitor to retail stores of all sorts, accounting for more than 8% of all retail sales.
See G. M. Lebhar, Chain Stores in America, 1859–1959 (3d ed. 1963); R. Hendrickson The Grand Emporiums (1979); D. Bellenger and J. I. Goldstucker, Retailing Basics (1983); M. Levinson, The Great A&P (2011).