live support


Also found in: Dictionary, Thesaurus, Medical.

live support

Technical support from a human being, except in the case of a chat bot, which simulates a real person. Live support is delivered one-to-one and is interactive in contrast to reading instruction manuals and posts on forums or looking at frequently asked questions (FAQs). Live support services are available by phone, email and chat. See tech support, help desk, chat bot, chat and RTFM.
Copyright © 1981-2019 by The Computer Language Company Inc. All Rights reserved. THIS DEFINITION IS FOR PERSONAL USE ONLY. All other reproduction is strictly prohibited without permission from the publisher.
References in periodicals archive ?
The ZwCAD forum and live support options are open to all, but to join specific discussions, or post your individual ideas, and feedback, you must join the ZwCAD forum by creating a unique username and password.
Live Support is a chat service that allows customers to communicate, or chat, in real time with customer service representatives.
With the inclusion of Live Support Chat services businesses have made it easier to be responsive to the needs of their customer.
Through WebsiteChat.net, Level 7 Systems has played a major role in the world-wide expansion of Live Support Chat services.
Loughborough University's Dr Dapeng Yu said: "The data provided by FloodMap Live supports the timely assembly of flood defences - protecting the population and critical infrastructure, while mitigating economic and environmental impacts."
The Cask Bah, in Market Street, contributed and did their bit to put Loughborough on the map with the WSO FREE event on October 6 when 'Loaded Revolver' played rock covers live supported by young up and coming singer songwriter, 'Izzy' Davis, one of the pub's 'Working Cask Heroes', the name given to the Cask Bah's loyal Wednesday night open mic collective.
"It is a great step forward that people with learning disabilities are able to live supported but independent lives.