managed services


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managed services

An umbrella term for third-party monitoring and maintaining of computers, networks and software. The actual equipment may be inhouse or at the third-party's facilities, but the "managed" implies an ongoing effort; for example, making sure the equipment is running at a certain quality level or keeping the software up-to-date.

For example, an ISP that hosts a website typically offers managed services. If the Web server goes down, the ISP would be responsible for restoring it. In contrast, a colocation agreement with an ISP would house the Web servers, but the ISP would not be responsible for its maintenance and repair. See MSP, managed solution, colocation and Web hosting.
References in periodicals archive ?
The IT managed services market is slated to reach a substantial valuation at a steady CAGR over the review period.
CAPSiDE specializes in integrated managed services, especially in Europe, for operations enabled with hyperscale cloud services such as Amazon Web Services, Microsoft Azure and Google Cloud Platform.
Managed services are one of the most important strategic fields for NTT Com, a DX Enabler that helps customers to achieve digital transformations.
A hardware salesperson knows what they have to sell based on customer needs, but it's not the same with managed services.
The Ericsson Operations Engine directly and proactively addresses service providers' managed services complexity challenges as the industry moves to the reality of 5G and IoT, it said.
Curtis Price, Program Vice President, Infrastructure Services, IDC, says: "Managed services will play a significant role in the service providers transformation initiatives taking place worldwide.
Through CSI Managed Services, Pennsylvania's community bank market has access to robust managed services solutions that enable it to utilize IT resources more efficiently and strategically.
"Malaysia is a rapidly developing market and one of the key Southeast Asian markets for us," said Hirofumi Miyama, Senior Vice President of Managed Services at NTT Com.
The managed services market is changing rapidly as enterprise adoption of external, managed and unmanaged infrastructure services goes mainstream, according to 45 I Research.
"By upholding the MSPAlliance Managed Service Provider's Code of Ethics, Freelance MSP will work with MSPAlliance, as well as their industry peers, to help ensure the integrity of the managed services and cloud profession."
Tecnotree Oyj (HEL:TEM1V) announced on Tuesday the signing of a three-year Managed Services agreement with a leading Middle Eastern Operator, a key customer, valued at EUR8.2m.
Zenith's managed services provide 24/7 front line support and operation of clients' automation and MES systems.

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