moment of truth

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moment of truth

the point in a bullfight when the matador is about to kill the bull
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Think about the different moments of truth you have with each, and how they all affect your ultimate decision to recommend or repurchase.
To optimize the customers' moments of truth, the best practice is to create "customer journey maps.
In a study conducted by Rick Grady with the Texas Credit Union League, he identified the strategies and tactics that make the Moments of Truth possible.
Use the moments of truth you identify to create stronger bonds with your customers and ensure that the next time they're ready to buy, your product will be the first one they consider.
I hope my video not only entertained viewers but also inspired them to discover their own powerful moments of truth," she says.
The company won the award in recognition of its industry-leading staff development programme, Moments of Truth.
Moments of Truth in Genetic Medicine offers a fine survey of the work of geneticists, discussing social issues, public doubts and awareness, historic technological breakthroughs, and more.