performance rating


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performance rating

[pər′fȯr·məns ‚rād·iŋ]
(industrial engineering)

Performance rating

A procedure for determining the value for a factor which will adjust the measured time for an observed task performance to a task time that one would expect of a trained operator performing the task, utilizing the approved method and performing at normal pace under specified workplace conditions. Normal time (ultimately subjectively based) is the time that a trained worker requires to perform the specified task under defined workplace conditions, employing the assumed philosophy of “a fair day's work for a fair day's pay.”

The performance rating process is concerned with determining normal pace during the work portion of an average day and must, therefore, consider the fatigue recovery aspects of allowance (nonwork) times occurring during the day. The following two equations relate factors in determining how much time a worker will be allowed per unit of output: If the observed time for a task is adjusted by the performance rating factor to determine normal time, and allowance time is added for nonwork time, the standard time will represent the allowed time per unit of production.

The most commonly employed rating technique throughout the history of stopwatch time study, including the present, is referred to as pace rating. A properly trained employee of average skill is time-studied while performing the approved task method under specified work conditions. Rating consists only of determining the relative pace (speed) of the operator in relation to the observer's concept of what normal pace should be for the observed task, including consideration of expected allowances to be applied to the standard. See Human-factors engineering, Methods engineering, Work measurement

References in periodicals archive ?
'and in City Hospitals Sunderland NHS Foundation Trust was rated 'good' for quality of services and 'good' for quality of financial management in the NHS performance ratings for 2008/09.
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PRINCETON, NJ -- The latest USA Today/Gallup poll finds the job performance ratings of President George W.
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The systems places trusts in one of four categories: Trusts with the highest levels of performance are awarded a performance rating of three stars; n Trusts judged as performing well overall,but have not quite reached the same consistently high standards,are awarded two stars; Trusts where there is some cause for concern regarding particular areas of performance are awarded a performance rating of one star; Trusts that have shown the poorest levels of performance or little progress in improving the way they are run receive no stars.
Certainly any performance rating system that awards the overwhelming majority of its workforce with superior performance ratings is suspect.
Best assigns to insurance related organizations one of two types of rating opinions, a Best's Rating (A++ to F) or a Financial Performance Rating (9 to 1).
This study describes the development and validation of a performance rating scale and an interview protocol designed to assess individual performance in the adult learner social role.
Most research in the performance rating setting which investigates the effect of similarity relies on measures of demographic similarity (e.g.
Examiners commented favorably on the bank's responsiveness to community lending needs and rated the institution's lending activities "outstanding" on the lending test component of its CRA performance rating.(58) At the state level, examiners rated First Security Bank's lending activities "outstanding" in Utah and "high satisfactory" in Idaho and Oregon.
Crowley's "Super Cat" fleet makes possible an industry-leading on-time performance rating. Today, Hamburg Sud and its member lines provide shippers with the most comprehensive Latin American coverage available from any carrier serving the region.
So social workers should be told to forget all targets, drop the rule books, ignore their department's performance rating.

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