phone tree


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phone tree

The hierarchy of voice messages in an interactive voice response system (IVR). The phone tree is the verbal counterpart to the graphical user interface. Poorly designed phone trees drive everyone crazy, primarily because people like to talk to a person over the phone, otherwise they would opt to transact their business via the company's website. See IVR and gethuman.
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The plan goes on with appendixes to detail alternate facilities, emergency contact lists, outside preferred services, a consolidated listing of departmental phone trees, evacuation and drill information, handling of bomb threats and various natural disasters.
To be sure, the tried and true phone tree designs have been around for decades and are a known and sometimes good, sometimes not so good entity.
One of the basics is to ensure that your phone tree is updated.
Approximately 62 percent of companies maintain a phone tree, and the same percentage has installed security checkpoints at entries to their facilities.
Her primary method of getting things done, associates say, is the "dreaded" phone tree, which includes a long list of bankers, lawyers, judges, priests, community leaders, parents, activists, and high-ranking campaign contributors who contact legislators on her behalf.
As suggested by authorities, residents set up a phone tree to keep each other informed of problems.
The government alleges the phone tree proves it was Castillo.
After dialing the number, I was informed by the phone tree that the company was recently sold and my call was being rerouted.
The site features a unit vFRG locator, a kids and teens area, a phone tree organization chart, tools for emergency planning, blogs, a training tracker and metrics for the unit commander to determine the state of family readiness, FRG leader forums content and more.
Barton is fired up and has started his phone tree to pastors who were helpful with other efforts in that area and on the national scene," Carlson wrote.
We established a squadron phone tree that the CO or I would activate anytime 100-percent notification of personnel became necessary (e.
From their living room, Herrera and his wife and a phone tree of more than three hundred volunteers organized the first Fiesta del Pueblo in 1994.