"It's very important in the overall customer experience that we stay in touch with the customer process lens
, whether they're discovering, researching or shopping," Jay said.
ASM showed its first SPI, called Process Lens
, which was built in-house (so much for the rumors it would buy Koh Young), as well as a new software tool called ProcessExpert that assesses the SPI data and can automatically reset several print parameters (printer height, pressure, stencil wipe, x-y offset).
"WPI's added value is our expertise in applying a systems and process lens
to healthcare," she said in a news release.