The deal with NWL is the first time BT has offered a solution combining BT Mobile on Demand, BT Fleet Manager and BT Field Guardian to provide a single solution which aligns front office customer interaction with back office process scheduling
and planning, the company claims.
Effective material logistics and process scheduling are, as shown in Figure 2, also prerequisites for efficient manufacturing.
This information is fed forward to the process scheduling activity for qualification, and distribution to the rest of the organization.
Thus as stated in the previous section, the process scheduling activity should receive all its feedforward information from sales and marketing.
The information which is fed back to the process scheduling activity comes in two forms, one informal and the other formal.